Warranty
Warranty Services
What does warranty service mean:
- Free repair of the product during the warranty period.
- To replace the laptop within 5 days of purchase.
- Within 5 days of purchase, it is possible to return the product if it has a factory defect or if it was damaged during delivery (Please note that you should contact us at number: 577 570 570 as soon as you register a complaint).
Warranty conditions do not apply:
- Physically (e.g. dropped or blunt object or fire) damaged product;
- Damage caused by liquid spillage;
- Software damage;
- If the laptop is not fixed with a factory code or a unique code assigned by our company;
- If the norms of operation of the laptop were violated;
- If the laptop was damaged due to non-standard voltage;
- If the repair work on the laptop was performed by a third party (and not by our company);
- On the laptop battery and charger.
We take responsibility for:
- Repairing the damaged laptop in accordance with the conditions specified in the warranty card;
- Repairing of equipment within the period specified in the warranty conditions;
- The maximum duration of the warranty service is 45 working days. During this period, the product will be returned to working condition or an alternative will be offered or a full refund will be issued.
What should the warranty card include:
The warranty card must include the following information:
- Brand name;
- Item name;
- Serial Number;
- Date of purchase;
- User name, surname and personal number;
- Warranty period;
- Official company signature/certification.
How to use warranty service:
- Please note that the warranty terms apply only to laptops purchased from our company. As soon as you register your complaint (within 5 days after receiving the product), you contact us at the number: (+995) 577 570 570 and send us an application to the e-mail: info@laptopclub.ge info@laptopclub.ge
As soon as the laptop is diagnosed and upon finding the fault, we start the repair, replacement or return procedure.